Results of an independent national survey published last week show that satisfaction levels amongst students at Swansea University have risen to 87%, putting Swansea into the top third for student satisfaction amongst UK universities.

The results were published just weeks after an international survey focusing on research and reputation confirmed that Swansea was in the top 5% of universities across the globe and ranked 34th in the UK. The results come from the National Student Survey (NSS), a comprehensive and anonymous survey of students’ views across the UK, carried out by Ipsos-MORI.

Students were asked for their views on areas such as teaching, the feedback they get from tutors, library and IT facilities, their students’ unions, and how well their course is organised. 2165 students, nearly 70% of all those eligible from Swansea, took part in the survey.

Professor Alan Speight, Pro-Vice Chancellor for Student Experience, said:

“Students are at the centre of everything we do, so I am delighted to see that we are now in the top-third of all UK universities for student satisfaction.  To jump 38 places in one year is a great achievement and I want to extend my thanks to all the staff across the institution who have worked hard to make this happen.

“Swansea is a great place to study, and students who come here become part of an ambitious, research-led institution with top quality teaching. Swansea is also a vibrant student city, with a thriving cultural and sporting scene, with city and countryside nearby and a beach-front location.  MSN recently featured us as one of the top 15 university cities in the UK.”

Tom Upton, President of Swansea University Students’ Union, commented on the satisfaction rating that students gave to the Union:

“The Students’ Union are very proud to have achieved a score of 71% in the NSS.  It is testament to the hard work of all members of our Union – whether they be staff, students or elected officers.

“Our strong partnership with the University is integral to maintaining our position within the top 25% of students’ unions nationally.  We hope to progress our score further in the years to come.”

These results coincide with an article published yesterday in the Sunday Times on the discovery that over a third of Russell Group universities were ranked in the bottom 40 of 125 UK institutions for teaching, based on results from the National Student Survey (NSS).

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